Worldwide Entertainment & Convention Venue Management
Home > Services > k'nekt Training

k'nekt Training

The k’nekt Series Of Training Programs Produces a World-Class Workforce

K’nekt is an extensive and ongoing program dedicated to training, developing, and observing our employees to ensure that our customers and their patrons will enjoy the best experience possible. The program components cover every step along the way to creating a successful event. From the first sales call or booking call and meeting with event planners and promoters to event and food preparation and readiness, to the final service and delivery. SMG is committed to hiring the best and enhancing their skills even further by conducting numerous seminars on every aspect of the business. Whether the event is live entertainment like concerts or sports or meetings and tradeshows, the needs are similar.

k’nekt Programs:

  • Customer Service Orientation
  • Formal Customer Service Training
  • Advanced Customer Service Training
  • k'nekt Approach to Leadership
  • Sales Training I – The Consummate Sales Professional
  • Sales Training II – Advanced Selling Techniques
  • Sales Training III – Accountability and Leadership Training
  • Certified Meeting Planner Certification
  • CVB Professional Selling Skills
  • Event Management
  • Sales Administrative Assistant Training


Back to
Tickets & Deals